Gartner at one point felt Rubrik might be too young to be in the Leader quadrant, but Sinha wrote the vendor gave examples of multiple companies across several Magic Quadrants that were younger and smaller than Rubrik and yet made the Leader quadrant.
SOFTWARE COMPARIBLE TO FOCUS MAGIC FULL
"So we felt it was important that the market, including our customers, potential customers, partners and employees, have the full set of facts that are pertinent in objectively evaluating the information contained in this MQ," he wrote.īetween February 2017 and February 2019, Rubrik saw dramatic progress with a 500-percent growth in bookings and employee count, making its business comparable to that of other leading vendors like Commvault and Veeam, and during that time added "tech titans" including former Microsoft Chairman John Thompson, former Symantec CEO Enrique Salem, and Cisco Chairman Emeritus John Chambers as board members and advisors, Sinha said.ĭespite Rubrik's efforts to work with Gartner analysts, Gartner made several errors in its analysis, and even confused Rubrik with a smaller competitor in one case, Sinha wrote. In his blog post, Sinha noted that the 2018 Magic Quadrant for Data Center Backup and Recovery Solutions was not published, and that Rubrik worked for several months to remedy a number of what he termed significant issues and concerns.
At least one other former Gartner analyst, Ray Schafer, is director of competitive intelligence at Rubrik. Rhame is director of EMEA product marketing at Rubrik. Rinnen is currently director of product strategy for Rubrik.
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Russell is currently vice president of enterprise strategy at Veeam Software, but at one point had accepted an offer to work at Rubrik. The last version, published Jand updated January 1, 2019, was written by Gartner analysts Dave Russell, Pushan Rinnen, and Robert Rhame. The 2019 Gartner Magic Quadrant for Data Center Backup and Recovery Solutions has yet to be made public. … We believe Gartner’s opinion on vendor capabilities in this market is accurately expressed in the Magic Quadrant, a rigorous, independent analysis that helps buyers navigate technology purchase decisions," Erskine wrote. "He found nothing improper in the data, research process, analysis, the analyst’s interactions with Rubrik, the advice provided by this analyst to more than 100 end-user clients regarding this vendor, or the conclusions presented in the draft Magic Quadrant. Gartner investigated the preparation of the report and its underlying analysis, and brought in a senior analyst from another team to do a deep review. Gartner says the vendors are placed in one of four quadrants: "Leaders" who execute well against their visions and are well positioned for the future, "Visionaries" who have a good vision of where the market is going but have not yet executed on that vision well, "Niche Players" who focus on a small market segment or who do not have outstanding innovation or performance, and "Challengers" who dominate a market challenge but may not demonstrate it knows the market's directions.įor its part, Gartner referred CRN to a new blog post posted Friday from its ombudsman and written by Nancy Erskine, Gartner's group vice president of ethics and integrity.Įrskine wrote that the Gartner Magic for Data Center Backup and Recovery Solutions was significantly delayed following a complaint from Rubrik that claimed its evaluation was inaccurate and that one of the report's authors unsuccessfully applied for a job at Rubrik a year before that analyst was assigned to the Magic Quadrant. In the Magic Quadrant, or MQ, Gartner reviews how competitors are faring against each other, how they are executing on their stated visions, and how well they are performing against Gartner's market views. Stamford, Conn.-based analyst firm Gartner publishes its Magic Quadrant for a variety of tech industries. Oussama El-Hilali, chief technology officer for Eden Prairie, Minn.-based Arcserve, told CRN that, despite a heavy investment in following Gartner guidelines for growing its business, there was no positive movement in Arcserve's positioning on the Magic Quadrant. The chief executive of cloud data management company Rubrik is taking issue with the latest version of the Gartner Magic Quadrant for Data Center Backup and Recovery Solutions, citing inaccuracies and potential bias that seems to have stemmed in part from changes in the Gartner analyst team.īipul Sinha, co-founder and CEO of Palo Alto, Calif.,-based Rubrik, wrote in a Thursday blog post that Gartner's 2019 Gartner Magic Quadrant for Data Center Backup and Recovery Solutions is "seriously flawed."
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